Quote:
Originally Posted by gandyfire
I was under the impression the Canadian TCH NAV system was dealer installed as an option. Correct me if i am wrong. If this is so, they may have installed the unit that goes in an XLE instead.
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I believe this is the case and they don't seem to care.
When I questioned this, I was told I asked for Nav to be installed they installed Nav. End of story.
They also gave me the manual for a Lexus Nav system and again I was told this is the one you get in Canada.
When I also questioned the fact that version 5.1 software came with my Nav and there was a newer version available, I was told phone the 1-800 number in the manual and deal with them directly.
It was at this point I told them that I assume that customer service ended with the sale. I haven't heard from them since and don't really expect to.
