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Originally Posted by KimikoPi
I have Progressive and learned that they will use OEM parts only on brand new cars (what exactly qualifies as new I don't know...e.g. after X miles). Are there any insurance companies that ALWAYS use OEM parts for repairs no matter how old the car is?
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Not true. Progressive will always use 3rd party part first if they exist before going OEM. The only reason they would do this on a new car is because 3rd party parts don't exist.
You get what you pay for and Progressive sucks when you really need them.
State Farm will go for OEM parts. They didn't a number of years ago but now they do.