Hey Keith, great to hear from you. I too am not getting the FE I'd like, also because of too many short trips. I'm trying various techniques I've been reading about, with some measure of success - most recently upping the PSI on the tires to 40. I haven't noticed a change yet (going by the MFD), but time will tell. I'm in Ottawa South (Bank and Walkley) and I've been using Bel-Air, where I bought mine, for service. I think they're OK, but I'm tempted to try others the next time I need to take it in. Did you get Nav with yours?

--My hybrid came home!--
Ottawa owners check in here

Randy