Re: Firestone refuses to service hybrids
If it's a dealer you've got a history with (as in I've been buying tires here for (insert number) years), I'd remind him of that & ask him if he was willing to loose my business for every car I own & word of mouth advertising will cost him even more customers. Companies have rules but rule #1 is usually that long term customers are always right. Rule #2 is when in doubt see rule #1.
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