Quote:
Originally Posted by ESFstevo
I spoke to a regional manager today. He told me that ALL firestones will refuse to service hybrids because "they can turn on by themselves". Probably a tech forgetting to turn the car off. Apparently 2 mechanics were injured while working on hybrids. He told me the best he can do is set up an appointment at another shop other than a firestone dealer. I guess its time to switch brands. Thanks for all the feedback.
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Well this might be a blessing in disguise. Do you really want a tech working on your car that had no clue how to shut it off? You would think they could give some simple training to the techs.
When I went to a quick oil change shop (because Toyota cranks on the oil filter to hard and I couldn't get it off without a lift), only one guy knew how to handle the hybrid and I moved it long the line for them and gave them all a little education. I watched one guy try for 5 minutes attempting to start it.