Quote:
Originally Posted by skywagon
These people do not care about your problems. in my other world I drive and have owned 10 Lexus vehicals, only had a problem with one and that went on deaf ears in corporate world. they are only concerned with $$$$.  PS I guess is what i am trying to say is if they shrug off their top of the line vehicals, they sure don't give squat about my little old Camry lol.  |
I have a family member who is mot ashamed to complain about... almost everything. She brought her Lexus in for service and was given a free loaner car. She loaded 5 CD's into the loaner car and promptly forgot to remove them upon turning the free loaner back in. A day later she realized her mistake and called up the dealer. The CD's were gone. She had a tantrum and called Lexus customer service.
They sent her a check for $125 to cover her loss.
You guys just gave me a great idea... I think I know who I will ask to make this call for me.