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Old 01-28-2008, 07:22 AM
Brooke Brooke is offline
Enthusiast
 
Location: Boston
Hybrids: 2008 mercury mariner
Posts: 11
Default Re: What Should I Do?

Agree that it would be key be to get the dealer to document 1) your complaint and 2) their response in the service record (dated)-- even if you have to pay a "diagnosis" fee-- at least when it fails you can go to Ford and show them that the problem predated the expiration of the ESP, even if the dealer couldn't figure it out.
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