I had an unfortunate experience at Kearny Mesa Toyota today. I went for my first oil change and when I asked for 0-20, the lady gave me an odd look at went to check. She came back and told me that they hadn't heard of 0-20w before and would have to special order it! (At 11 dollars a quart, btw.) What?!!? How long have they been selling hybrids, and they didn't even know the proper oil?? Then she said it was only needed in cold conditions. BS, I want the fuel economy!! I said fine, just give me the 5-20w then. They don't have that either!! Just 5-30. I informed them that if they don't have the proper oil, they don't have my business. I left and went and bought 5-20 synthetic and a filter from Kragen. Precison auto tune was very nice and did the oil change with my stuff for only 10 bucks labor. Anyone else run into this kind of problem? Also, the precision guy said my front brakes were squeaking. Is this normal with the hybrid braking system? Only 5000 miles on the car.