Hello,

March will be our one year anniversary with our NAH, we love the car.

1) The NAH max speed in EV is 42 miles per hour.
2) The ICE runs more often if the heat/ac is on but not all the time. I've noticed in the winter that the ICE tends to come on when the charge meter is about half way down as opposed to three quarters normally. The NAH does not have an ECO button like the Camry.
3) I don't have the Tech. package, but the normal mpg readout should suffice. Pulse and glide does not seem to make a big difference in mpg for the NAH. Most of us seem to get in the mid 30's no matter what we do.
4) I believe it is 5 miles per hour.
5) No, the NAH has a normal gas tank. One of the quirks of the NAH is that it has a 20 gallon tank, but seems to use the same computer chip as the Camry, which only has an 18 gallon tank. This means that the NAH gas countdown is off and shows out of gas when there is 3 to 4 gallons (100+ miles) left. This is a well known quirk.
6) The trip computer seems to be fairly accurate. Some feel it may be 1 to 2 mpg too generous, however this could be do to the amount of gas in the line, or overfilling. There is also no car (including the Prius) that has perfectly accurate odometers ether.
7) I don't know but I think so. The engine rarely starts the instant you push the button until you put the car in gear.
8) Not sure.
9) The battery is small but you should be able to jump start with it.
10) The general consensus is no thermos. However, the NAH retains heat well. After a 40 minute stay at a supermarket the NAH will go straight to EV mode. After 3 hours at church, the NAH starts with almost no warm-up. After a full work day it needs a warm-up but it’s not as bad as the morning.
11) Yes, but rarely.
12) Yes, but usually only after you put it in gear first. In the summer, warm-up last about 5 minutes. In the winter it's 10 to 15 minutes. The blue temp light goes out a few minutes too soon.
13) The traction control, stability control and anti-lock breaks work perfectly and are some of my favorite features of the NAH.
14) I have not noticed any chipped paint, but extra protection is good for any car.

The only other issue you should be aware of is the NAH does not give a lot of warning if it is accidently left on. You get one small beep when you open the door, then three small beeps when you close the door and that is it. One of our members even claimed his car never beeped. You should test this and make sure your mom is aware of these warnings as running in a garage is dangerous and there is no auto off. If you put the car in gear with the power off, many warning lights on the dash come on. These same lights come on if the power button is pushed but the car is put in gear before the “ready” light comes on (usually only a second or two). This can be confusing as it seems the car was left on when it wasn’t.

I hope you enjoy this car as much as we do.