Hi,

Since I've been going back and forth with this service dept. over who knows more about the hybrid, me or the service advisor, I want to make sure I'm correct. Is it true what I read that the rear brakes don't get used as much in the hybrid as on the regular Escape? This came up because of the discussion about a squealing noise coming from the back brakes at low speeds, mostly when turning left. I tried to tell them what the problem was, according to things I read on this website, and the service advisor didn't think I was correct about the rear brakes not getting used much on the Hybrid.

This service advisor keeps telling me there is really no difference between the hybrid and regular Escape, other than the hybrid battery...but all other systems work the same, so I don't need a hybrid tech to look at my vehicle when it's just in for scheduled maintenance. Okay, but then why didn't they know to replace the AC filter for the rear battery at 20K??

Thanks for any insight that will help me in my discussion, as I'm going to call the service dept. manager and find out why the service advisors don't know much about the hybrids. I don't want to be an ***, but I just think if they are really supposed to be "advising" me, they should know more than me about the vehicle.

Being Green....

The Dude