GreenHybrid - Hybrid Cars - View Single Post

KenE · #6 (**permalink**) 03-03-2008, 06:05 PM

Quote:

Originally Posted by Little Man Hybrid

Thanks Rich,

I hate to say this, because the dealer is in my backyard, and I don't really want to drive 20or 30 extra miles to get my FEH serviced, but I may have to start looking for another shop that better understands the vehicle.

The sad truth is, most of the inquisitive posters on the FEH/MMH GH website are more knowledgeable on hybrid technology than many Ford Dealers. So I wouldn’t fret too much about your neighboring dealer’s knowledge vs. the next dealer down the road. And most salesmen know even less.

Spend time educating yourself on your car’s technology so you can confidently challenge their mistaken remarks and advice when you KNOW they are wrong, but do it politely, not being boastful like you know everything. You’ll quickly gain their respect, they won’t try to snow you in the future, and IMO, you’ll all be the better for it.