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Old 04-07-2008, 09:27 AM
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Hot_Georgia_2004 Hot_Georgia_2004 is offline
Ridiculously Active Enthusiast
 
Real Name: Steve
Location: Atlanta, Ga
Hybrids: 2004 Civic CVT Hybrid
Posts: 1,674
Default Re: Insurance Companies SUCK

This insurance experience didn't suck

Three months after the Grand Caravan wreck, we were not happy with State Farm and began looking around.

We went with Geico and saved $800/yr for our two vehicles with more coverage.

About a year later:
1. Wife smacked a deer with the Caravan. Crumpled hood, wrecked grille/bumper, ruptured radiator. I called Geico claim that evening.

2. 9:00AM the next morning the claim adjuster arrived and upon inspecting the van arranged for a tow truck. The flatbed truck arrived around 1:00 that afternoon, taking it to the repair facility.
(It took State Farm 6 days to do this before, and an additional 4 months to close the claim)

3. Four days later we picked up the van which looked like new. They replaced the hood, grille,bumper, both light casings, radiator etc and repainted the repaired area which looked great. We returned our rental car, free of charge.

4. Three months later the heater core burst steam into the cabin. We took it to the Dodge dealer, who reported a bad radiator and heater core.
They said the radiator leaked transmission fluid into the system which may have deteriorated the core.
I called Geico again, who dispatched an adjuster to the dealership.
Since Geico's approved repair facility installed that radiator, they paid for everything including the rental car. We picked up the van two days later.

I was really amazed and impressed with the whole experience.

5. A pipe or something hit the Caravan's windscreen causing a quarter-size chip. I called Geico, who said it is covered so a glass guy came to our house several days later and repaired it.

No, I don't work for any insurance company but only relating my experience.

.

Efficient drivers do it better.
1003 miles a tank personal record. 74MPG calculated. HCH1 CVT

Last edited by Hot_Georgia_2004 : 04-07-2008 at 09:54 AM.
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