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Old 06-24-2008, 07:36 PM
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SLP24 SLP24 is offline
Active Enthusiast
 
Real Name: Larry
Location: Wappingers Falls, NY
Hybrids: Nissan Altima
Posts: 51
Default Re: New NAH owner with possible problem

Knowing Nissan's (not the dealers) record, I would bet that they as a company will assist you as long as you are in a position to receive it. In other words, don;t call or write them screaming and yelling, but rather tell them of this problem, print out this thread as proof of other identical issues and I am sure they will work to resolve it.

Keep this in mind with dealerships, ALL DEALERSHIPS:

The dealership makes money on Warranty Work. They bill the Mfg. There is a set number of hours for every problem, including unknown. Here is the catch. If I bring my car in for a tranny problem, the tech that gets that job assigned to him/her has let's say. 10 hours of billable work. If that tech does the job in 6 hours, he/she still GETS PAID for 10 hours! He can then turn around and with the remaining 4 hours, do another 2-4 hour job. So in 8 hours for the dealership, they just billed the mfg for 10-12 hours. Sure the tech gets his 10-12 hours pay too, but the dealership just made another 2-4 hours of billed work.

So where the Mfg, Nissan, might want to find and resolve the issue, to save them all the unnecessary billing they will ultimately have to pay for. I would bet that the dealership has not even reported this to Nissan. Why? Every time you bring it back, that billable time for them. Not all dealerships are this sneaky, but I know too many that are. The good ones are far and few between.

.

Larry Jensen
St. Lawrence Properties
Real Estate Center

2008 Nissan Altima Hybrid
Tech Package Best MPG to date: 42.5


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