The latest info states that she had a Honda tech certify how the software updates lowered her mileage quite a bit:
"Even if Honda's advertising was totally honest at the point of sale (which it was not), last year Honda tricked Civic Hybrid owners into doing an irreversible software update. The letter said that the update would "help prevent early IMA battery deterioration". This sounded great, but Honda didn't tell us that it would do this by reprogramming the engine to use more gas and would drastically reduce MPG. Owners like Ms. Peters report that they get less than 30 MPG since the update, practically half the 50 MPG advertised. A Honda Certified Technician confirmed this at trial."

Now, the question I have is this- the settlement letter stated you can get $200 or you can pay $250 and go into arbitration. Does anybody know what that involves and what can it do?