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Originally Posted by CGameProgrammer
The J.D. Power's survey is worthless. All luxury brands are at the top and all cheaper brands are lower down, even though luxury cars are often less reliable than plainer cars. Clearly the people who voted were not voting for reliability but just what cars they themselves liked.
Consumer Reports is the one to trust here.
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There are definite questions about J.D. Powers sources. Automakers (mostly G.M. and Ford) pay J.D. Powers large sums of money to use their name and rankings in advertising, creating a conflict of interest. Consumer Reports does not allow companied to use its name in advertising.