Worse than that. They've been driving it around all day (since 11, its 3 here now), and they couldn't reproduce it. But then again, they don't know what to look for, what to feel for. They have NO IDEA what a Zero Fuel Consumption Glide is. They don't know that if you EASE back on the pedal you're supposed to run off electric only. So its hard to explain. Yes, the tranny is just not acting right. And I don't know what to do about it.