I used to do 90% of repairs myself (my old jeep would need fix'in every week) so I have every tool known to man. But since I started to buy Honda's, I've mostly had all the work done at the dealer (except for my old 92 accord and 02 maxima, always went to local lube shop for oil changes). The local lube shop would always, without fail, knock a vacuum hose off of my old jeep's HVAC control.....very annoying.

However, the dealers aren't all that great either. My last service at the H dealer to change oil and do the 10K inspections was ok but I noticed that they didn't lube the door hinges. While not a big deal in itself, it just gets me to thinking about all those other things that were supposed to get "checked" that didn't.

One time I returned home from the jeep dealer after some minor repair that I couldn't do myself, only to find a new pair of vise grips still clamped to one of the emergency brake cables. Just added it to my collection.. Kinda like when a surgeon leaves the hemostat in your gut after the appendectomy..