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Originally Posted by JimHolmgren
With Apologies to Tiger - I WIN!
Ok...back up...hold the phone...time out. Now I'm getting pi$$ed.
"I did NOT give a 'second choice' color - why would I?? I ORDERED this car 3 months ago, I shouldn't need to give you a second choice color".
"Well, sorry - that's the one we got for you".
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Jim,
You did the right thing here. What that dealer did was just plain BS. As a Sales Manager in the business, I would have fired anyone on the spot who intentionally lied to a customer as it appears they did to you in this case.
Congratulations on your new HCH-II w/nav. Look forward to hearing more about your likes/dislikes compared to your old insight.