Hmm. This seems odd. There are really only two electrical power systems on the FEH, the 12 volt, and the HV. 12v is finger safe, and actually up to 42v is considered finger safe, so it's hard to imagine any stray 12v power lines causing any actual shocks.

So then there's the HV power, but that disconnects as soon as you turn the key off. So, it would be relevant if you had your key on still both times. Also, for this to shock you, you would have to somehow be touching both sides of the circuit. It is very unlikely that these exist wherever your daughter touched the car since if they did it would probably mean a direct short on the battery, and that system would be unable to charge/discharge normally.

That leaves us with static. I'm not trying to be callous or condescending, but are you sure it wasn't static? I've been static shocked quite strongly when closing my door. Is it possible your daughter just doesn't know what is normal?

So, a couple of questions. Was it raining? Was the key off?

No matter what I hope this is resolved to your satisfaction.

2005 Ford Escape Hybrid - Titanium Green, 4WD, Appearance Pkg, Leather, Nav System