Appreciate the in-depth responses.

Believe me, I've done a lot of Googling and web-surfing searching for answers because we really love the car. We love the fuel efficiency. And, ironically, we also bought it for safety. So, we're not bad-talking the car or the technology. We just want what's safe for our family, and, in particular, a very smart, high-honors, high school student. Our daughter knows well enough what a static shock feels like. She has never had this kind of shock in any of our other vehicles (BMW X-5 and Volvo S-40). She described what she felt - real pain going up to her elbow - and persistent pain for ten minutes thereafter - to a cardiologist who confirmed it was more than static shock. A current traveled up to her elbow until she broke contact with the vehicle.

The reason that our daughter is the only one to get shocked in the vehicle is that she's the only one who sits in the passenger seat. Our son is too young to sit up front. It is used for local driving only and most of the time my wife is the only passenger in the car.

Bottom line: This is about concerns for my family's safety and not a joke (although I do appreciate the Christine reference). We haven't driven the car for months because Ford has not been able to tell us this won't happen again. If you had kids (and maybe you do) would you submit your kids to a possible safety hazard? We did it twice and said no more. We don't want to find out what would happen the third time.