Thank you everyone for your replies. What we really want is for the problem to be fixed so we can drive the car and know our family will be safe. Ford has not been very responsive to the problem, so we appreciate your thoughts. As mentioned before, the car has been at Ford service for over 4 months with no movement to correct the problem.

The answer to the seat cover question is that all three cars have leather seats. As far as the cardiologist. I couldn't tell you how he knows because I don't have the knowledge he does, but he is certain enough to offer to write us a letter to the fact that what she experienced was not a case of static shock.