Originally Posted by pedropromo60

Thank you so much for this reply. Ford has had the car since the end of November and has done nothing to come up with any solutions to the problem. We are lucky that we have a car to drive. Ford would not give us a rental because they didn't offer rental coverage on the Escape Hybrid when we bought it. However, we have been making payments and paying insurance on a car that has been sitting at the dealership being ignored. It's not about the inconvenience or how we are being treated though. I've tried to stay away from Ford bashing because we like the car and want to find the problem, fix it and enjoy our hybrid.

As far as the posts about tires. The car has the original tires on it so the dealer should be able to answer that one.