Have any of you had any contact with Ford/Mercury regarding the salesmen, website, brochure, window sticker claims that the Nav radio can play MP3's and is Sirius compatible? I know some people have tried to go through Visteon or their dealers, but this is probably something that needs to be addressed to Ford directly. They advertised a product as having features that IT DOES NOT HAVE. I for one would like it to be addressed properly....either provide me with a Hybrid/Nav system that plays MP3's and is Sirius ready or give me my $1000 back.

So, what is the best approach? Letter writing? Petitions? Phone calls? If only a couple of people complain we'll get nothing, and I'm not about to hire a lawyer to fight Ford....and a class action suit will only get money for the lawyers and we'll all get 3 free oil changes or some BS.

How many of you out there are in the same boat?

-Tim

2006 Mercury Mariner Hybrid AWD
Black with Pebble interior
Premium Package with Nav & Moonroof



Current ODO: 26,152
Typical Drive: 20 min crosstown in heavy traffic (3.5mi there and back twice a day)


532 Gallons of gas saved
That's 10,642 lbs less CO2 emitted