So it took them 3 weeks to respond and they did so by leaving me a voicemail. The general gist of it was that "they appreciated my feedback, but that I should address these issues with the dealership". I wish I had been home to take the call so that I could ask them who built the car, advertised the car, printed the brochure, printed and affixed the window sticker, produced their website, and educated the dealer. I think the answer to all of those questions is Ford Motor Company....and therefore, Ford Motor Company is responsible for the screwup not the dealer. I think they left a number so I'll try calling them back.

-Tim

2006 Mercury Mariner Hybrid AWD
Black with Pebble interior
Premium Package with Nav & Moonroof



Current ODO: 26,152
Typical Drive: 20 min crosstown in heavy traffic (3.5mi there and back twice a day)


532 Gallons of gas saved
That's 10,642 lbs less CO2 emitted