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Old 08-08-2006, 01:42 AM
AndrueC AndrueC is offline
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Real Name: Andrue Cope
Posts: 45
Default Re: How to keep customers happy...not

This morning I phoned round five dealers and got the same story. They all said that they had had to phone between half a dozen and a dozen people and tell them their order had been delayed. If every Honda dealer in the UK is having to do that it presumably affects many hundreds if not over a thousand customers.

Probably something like £20 million worth of business. I bet some of those customers will just go to Toyota instead.

Not very clever it seems to me.
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