Re: Hybrid owners are loyal to their brand
While that's true, the report points out that the Prius is tops on their list for engendering loyalty.
The table they used isn't going to be formatted correctly, here but...:
Model Model-Level Brand-Level Corporation-Level
Retention Retention Retention
Prius 41.9% 74.3% 78.2%
Avalon 36.1% 64.9% 71.5%
Highlander** 14.1% 63.9% 67.0%
Camry 35.4% 62.2% 64.6%
Echo N/A 54.0% 62.9%
Sienna 28.9% 59.2% 61.5%
RAV4 27.3% 58.7% 61.4%
Toyota Brand 56.4% 60.0%
So, the overall brand loyalty to Toyota was 60%, while the overall brand loyalty for the Prius was 74%. I'd call that significant.
|