Well, I have to say I am quite excited about the whole deal. I sent a letter to customer service and the board of directors. I am feeling somewhat of an urge to post his name and phone number here just so others can confirm what he is saying is true. Why would he give his name and direct line if he didn't want me ( and a few others) to call him right? He also states "please feel free to contact me with any other concerns relating to your vehicle's certification" I am willing to post it if others feel it is appropriate...