Hi MFLetou,
Thank you, this is great info. Well, sadly, our windshiled got hit with a stone on a highway. big noise and an immediate nice quater size half moon. we had a guy come in to repair it the follwing day. as he started to drill, the half moon started to crack towards the middle and the side. so, now we have an unrepairable crack from the side to the middle - and it continues to spread every day. i hope it won't get into the driver's field of vision. of course, i am wondering - maybe if we had let it be the crack would not have started. the guy, predictably, said that it should be be fixed and at the end we went with his expertise. he did admit afterwards that a crack during a repair happens very rarely...
At any rate, about 3000 miles on and we need a new windshield - we will probably drive with the cracked one for a while but sooner or later will have it replaced (maybe when it gets another chip?
. anyone any recommedations what shop to use for the new windshield? Harmon Glass/ Doctor Glass chain?? MFLEtou - how did you instalation go? Any issues? Any tips? When I called the HG, they did quote me about $1200 for the windhshield and about $250 for the installation. And, they did say that they are in short supply and it will take about a week to get it from Toyota.
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Originally Posted by MFLetou
Well, I'm having my windshield replaced tomorrow. (See the thread about how expensive a cracked windshield is for the full story).
Have to tell you, I had a much different (and better) experience. I orginally called Koons Toyota in Tysons Corner VA and they referred me to the glass company they use (Windshield City).
Mike at that company is fantastic. He made some phone calls, and within 10 minutes told me that basically there is no aftermarket glass, the Camry Hybrid does indeed take a different windshield, and its in very short supply.
A few minutes later he called back--he checked with Toyota's OEM supplier, a company called AP Technoligies I believe. Apparently they are having trouble just keeping up with Toyota's demand, let alone excess windshields for resale.
Mike then ordered factory glass through Toyota directly from their supplier. Cost of the glass alone is $1102. The glass was sent to him from the supplier directly. He then ordered a molding for it, which was sent directly from Toyota in Los Angeles.
Total cost of the job is $1406. I ran it through AllState. I pay my deductible, they pay the rest. Mike made it clear to them that there was no other glass even available, so they approved it no problem. He did warn me that insurance companies try to use Safelite, which he described as crap. Any car 24 months or newer should get a factory windshield through their insurance company.
So, tomorrow morning I bring my baby in for a new windshield. I'll let everybody know how it turns out.
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