OK so I got my TCH back in July and it was by far the worst buying expierience I have every had, and I have bougth over a dozen cars the last 15 years. The car is great, the dealer sucked! I was hoping to get a Toyota survey which never arrived. I called Toyota yesterday and they said they don't know why I didn't get a survey, but that it is now too late. You can get a dealer survey reissued within 10 eweeks of the purchase and it is valid for 90 days after the purchase, after that nothing. I expressed my disspointment that Toyota does not care about dealer sat after 90 days and more importantly that some dealers have found ways to manipulate the system to prevent potential bad surveys from being sent out. I know I am not the only unhappy buyer that never got a survey so the dealers have some tricks for preventing the survey. The survey is supposed to go out in the first 2-3 weeks, so if you have not gotten it within 4-6 weeks I would call and get them to resend it, also have them verify they have all your correct info. Look slike it is time for a letter to Japan, although that does not hurt the dealer the way te survey does.