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Old 10-12-2006, 07:21 AM
Orcrone Orcrone is offline
Ridiculously Active Enthusiast
 
Real Name: Marc
Location: Chesapeake, VA
Hybrids: Camry Hybrid
Posts: 1,031
Default Re: New Purchase Dealer Survey

I received a survey. I'm satisfied with them, but only time will tell. I paid MSRP and also paid a $399 doc fee. They offered all the high priced add-ons, but there was no high pressured sales tactic and when I said no they didn't press at all. They did offer me $2000 more on my trade than another dealership, right around blue book trade-in value.

They provide some throw-ins (6 free oil changes, state inspections for life) but nothing tremendously out of the ordinary. They have a nice facility, including a service waiting area with ethernet connectivity. At least if I have to wait I can get work done.

The other night they had a get together for new Toyota owners. Served dinner and went through service and parts procedures. They had a bunch of people from the service department along with a couple of cars (not a Camry) sitting there with their hoods open to go over basic maintenance and field questions.

One person asked if there's anything she can do to increase the mileage on her Prius. I told her about greenhybrid.com.

So far I have no reason to be dissatisfied, but I'm not a diehard fan yet.

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