I have also expericened this. Just got the console squeek fixed, now looking to tackle this one. As soon as I figure how to take it apart, I will try it myself. I hate going to the dealership blind, if anybody has a fix I will try it myself or take it to them if it is to complicated, until then I will put up with it. It took the dealer 2 years to fix a rattle coming from the horn pad on my 2004 Sienna.