I know this is REALLY long post.
It's no joke and you may want to read it.
My HCH has been back to the dealer 4 times now.
Final diagnosis is the car is working perfectly: the reason the
battery is going dead is because I'm driving for great MPG and not
getting enough regenerative braking on my HCH CVT.
The first month I had the car it worked normally.
I'd begin from a stop, which uses some assist and drops the battery
charge a little. As I drive the battery is slowly recharged.
When I climb the next hill a little assist is used, which drops the
battery a little. As I drive the battery is slowly recharged.
If I have to break or coast the battery is additionally recharged.
Unless I use ALOT of assist the battery stays pretty much over 75%.
I've always driven this car with its load: only enough gas to
sustain speed and maximamizing MPG as often as I can.
Highest acheived MPG is 62.2 earlier this month.
When the problem occurs, the battery is not recharged.
Driving the same route as above, same conditions,
I'll begin from a stop and it uses a little assist which drops the
battery charge a little. But as I drive the battery isn't slowly
charging anymore. When I climb the next hill a little assist is
used and causes the battery level to drop a little more.
As I drive the battery still isn't being recharged.
After a few more hills requiring a little assist the battery is now
drained to only 1/4 left. Now I get to the stop light and
regenerative braking recovers some, but not very much.
As I begin from the stop I use a little more assist. Now the charge
has dropped below 1/4 and the IMA realizes the battery is low and
begins its continuous charge up until it reaches 1/2.
At that 1/2 way point it stops all charging and the next few hills
uses some more assist, dropping the battery back below 1/4 and it
starts its continuous charge again. It will just keep on cycling
this mosly dead IMA battery over and over.
Then I get onto the freeway fighting this continuous cycling battery.
The car is frustraing to drive in this condition and wrecks my MPG
because it is charging 40% of the trip. (30 miles or so)
The dealer checked the car for error codes and says that since there
isn't any errors found, there is NO trouble. Period.
They have called some technicians in California and they also say
the car is working perfectly fine.
I've requested a meeting with the regional SVC manager and I've
prepared these questions which pretty much covers it I think:
(First dealer statement)
I was told that the ONLY time the car is charging the battery is
when 4 illuminated bars are in the CHARGE gauge. Without the green
charge indicators the car is not charging the battery. Period.
It was further explained that the battery is ONLY charged 3 ways:
1. Regenerative braking
2. Coasting charging with the foot off of the accelerator
3. Low battery condition continuous charge.
It is said that the car has NO capacity, NO function at all to
recharge the battery other than those 3 ways.
(My first question)
Normally the battery charges as I drive up to about 98%.
The battery will fully recover from 1/4 to 95% if driven about 5
miles.
I am not using regenerative braking, not coasting, and the battery
is not continuously charging from a low condition.
There are no charge bars illuminated...What is charging the battery?
Also, freeway driving has little or no regenerative braking or
coasting charging. What maintains the battery charge?
(Next dealer statement)
I was told by the service manager and the lead mechanic that the
reason why the battery keeps cycling a dead battery is because I am
getting too high MPG, and not getting enough regenerative braking.
Knowing the Honda Insight is rated at EPA 72MPG, the lead mechanic
said that the Insight system is similar to the HCH, but less
complicated.
(My next quuestion)
I asked the lead mechanic if the Insight, being similar will cycle a
mostly dead IMA battery. He didn't know. This needs clarification.
(My next question)
The first month I owned the car it ALWAYS maintained at least 60%
battery.
After that month this problem happened about once a week.
Then many times a week. Then many consecutive days. Now it happens
most of the time in the afternoon.
What has happened to the car to make the problem progressively
deteriorate?
(My next question)
The problem ONLY occurs after the car is parked in the drive way, in
the warm sun all afternoon. The problem NEVER occurs at any other
time.
Why does it not happen at any other time?
(Last dealer statement)
I was told by 2 Hybrid mechanics and the service manager that the
Hybrid cars are a new technology and that there is still alot of
uncertainty about how all this new technology works together.
(My last question)
Granted the technology is relatively new.
How, in this foggy cloud of uncertainty can my car be diagnosed as
not having a problem?
With reduced MPG, frustration with the vehicle and the unknown long
term effects of driving with a mostly dead cycling IMA battery, this
issue needs to be addressed and corrected.
(Finished)
What do you think?
Am I being unreasonable?
Is my car really performing normally?
The meeting with the regional manager will be the 5th trip to the
shop.
Perhaps it may be the time to use the Georgia lemmon law.
Lemmon law says if the dealer can't fix it in 3 trips, a 4th attempt
is granted the dealership to fix the problem.
I hate to do that because I really love my car otherwise!!!!
What happens to my rights if the dealer insists ther IS no problem?
Steve & family