Re: Lurching on restart
If it's brand new, it's more likely a driver-education problem than a car problem. I experienced the same thing you describe when I first got my car, and eventually realized I was moving my foot from brake to gas faster than the IMA could spin up the crankshaft and re-engage the clutch. Slow the motion down a little, ease up on the gas (yes, 4000rpm is excessive), and see where you end up.
Also, which area of the country are you in? There's a couple of folks on here (myself included) who are willing to sit down in the passenger seat if the person lives close enough.
Someday I might even beat that wascally kenny!

No whammies... no whammies... no whammies...
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