So I guess at least initially it wasn't the same o-ring problem.
I got a call Monday afternoon stating that they found the problem, and that unfortunately it won't be a warrenty item, as we caused the damage and there'd be a $600 bill for them to fix it.
Now we haven't been in any situation where the damage could have been caused, and the position of the damage would lead one to believe that if there was enough contact to cause the damage, there would be some damage to the bumper (paint etc.)
Furthermore, we've never had working A/C, we purchased the car as a demo model in November, and when it finally got warm enough to attempt to use the A/C at the end of april, we were always blowing warm air.
As this wasn't the dealer we purchased the vehicle from, I'm sure they had absolutely no interest in believing me or any interest in helping us.
So after a trip to our original dealer (the service manager took one look at
it, confirmed that they would take care of it for us) and about 1 day later we now have functioning A/C, and everything seems to be back to normal. Now it'll be a matter of time to see if there happens to be a leak elsewhere in the system, but initial inspection seems to show that things should be ok.
Before:
(Condenser, sitting in front of car, looking diagonally to the passenger side through the hole in the front bumper, sorry for the smushed bugs)
After:
(Not sure why this one is black...)
