Hellish oil change experience at Mossy Toyota - Page 3 - GreenHybrid

skywagon · #21 (**permalink**) 09-06-2006, 06:46 AM

Not any more, a lot of new cars come with full synthetics new tecnology in piston rings ect they (so called breakin) the first couple hundred miles and will breakin with synthetic.

nash · #22 (**permalink**) 09-06-2006, 07:40 AM

Anyone else notice how little oil the TCH uses? I'm at 4,800 miles and the oil is still at the full mark. I've been checking the oil level since I bought the TCH and am very surprised at the low oil usage. Not even down 1/4 of a quart after almost 5,000 miles.

I'm going in for my "free" oil change next week. Any suggestions on what I tell service or to watch out for? Mossy Toyota is nearer to me, but I'll be going to Chula Vista Toyota for the oil change.

schmidtj · #23 (**permalink**) 09-06-2006, 07:55 AM

Quote:

Originally Posted by stevenvillatoro

Ever since my oil change, my mileage is about 33.5 MPG, around 3-4 MPG less than my average. Even in areas where I would expect 38-40 MPG, I'm getting under 35. Nothing else has changed. Do you think the service department may have pulled a fast one on me to get even?

Overfill perhaps? Prius's took a big mileage hit if overfilled even 1/4 quart.
Just a WAG.
J

Eskimonio · #24 (**permalink**) 09-06-2006, 08:28 AM

Quote:

Originally Posted by schmidtj

With all due respect ...
I'm not really sure it's such a good idea to switch to Synthetic too quickly.
You realy need to wait until the car is totally broken in. Expecially getting the rings seated.
The TCH's ICE runs much less of the time than a conventional ICE. I have to believe the break-in period might be a tad longer because of this.
J

Good point you bring up Schmitty...this had never even occurred to me, but it makes a good amount of sense. That's the beauty of these forums...the Hybrid personality type seems to be an extremely thoughtful bunch.

...BTW, good use of WAG in your last post

AKM · #25 (**permalink**) 09-06-2006, 06:30 PM

Quote:

Originally Posted by stevenvillatoro

Ever since my oil change, my mileage is about 33.5 MPG, around 3-4 MPG less than my average. Even in areas where I would expect 38-40 MPG, I'm getting under 35. Nothing else has changed. Do you think the service department may have pulled a fast one on me to get even?

They probably used 30W since that is what they wanted to use the first time.

Dealers normally pump oil from a 55 gallon drum.

stevenvillatoro · #26 (**permalink**) 09-26-2006, 12:14 AM

Well, my disappointment with Mossy Toyota continues to grow. My oil change was Sept. 2, and I filed a formal complaint with national customer service the same day. Mossy Toyota had three business days to respond to me. So far, I've had no reply. I wrote a note to the customer service manager at Mossy, after she was a "no show" to our appointment, and she never called to apologize or explain why she didn't show up. Nearly two weeks ago, I left a friendly voicemail for her, saying that we had several issues yet to complete, and she did not return that call either. She promised to mail me oil change vouchers, and I have not yet received them.

What's my next step? Call or write the GM at Mossy? Re-contact Toyota's national customer service department with my case info? Or just continue to remind people of my horrible impressions of Mossy Toyota?

lovekills · #27 (**permalink**) 09-26-2006, 08:53 AM

Quote:

Originally Posted by stevenvillatoro

What's my next step?

Start changing the oil and filter yourself. On this Camry is very easy to do it in your garage, you don't need a floorjack, stands or ramps, and you should be able to do a very clean job. This way you will know what you did, use the oil you want etc. think about...

skywagon · #28 (**permalink**) 09-26-2006, 08:59 AM

Agree, did mine last friday, cakewalk and you know it is rite.

nash · #29 (**permalink**) 09-26-2006, 10:03 AM

Quote:

Originally Posted by lovekills

Start changing the oil and filter yourself. On this Camry is very easy to do it in your garage, you don't need a floorjack, stands or ramps, and you should be able to do a very clean job. This way you will know what you did, use the oil you want etc. think about...

How do you get access to the drain plug and filter without a jack or ramps?!!

I've looked under my TCH and there is very little room, perhaps 7 inches at most? Looks like too tight a squeeze to slide under it. What is your secret?

jk110 · #30 (**permalink**) 09-26-2006, 12:01 PM

Quote:

Originally Posted by stevenvillatoro

What's my next step? Call or write the GM at Mossy? Re-contact Toyota's national customer service department with my case info? Or just continue to remind people of my horrible impressions of Mossy Toyota?

All the above, Steve. I would go National first, as they seem uninterested in doing the right thing at Mossy...