Originally Posted by stevil

I purchased a '07 TCH in July '07, and had numerous issues -

• Several long (18-24") scratches that couldn't be buffed out, and which weren't apparent at delivery, since that was at 10PM
• Loud headliner rattles when the temperature is below 50 degrees F.
• Spring noises in the steering wheel
• Seat belt tensioner squeaks in cold (freezing) weather
• Stereo (JBL, non-nav) that would display garbage on the screen or nothing, and eject a disc every time the unit was powered off until the changer was empty

I had the car in the shop for over two weeks in the first 4 months. Eventually, I spoke with the GM of the dealership, related my problems, and he offered to replace the '07 with a new '08, same equipment (different color - metallic silver instead of black).

Never asked for a new car, but was very frustrated by the time I talked with the dealership manager. I was feeling that, if this was happening at 3K miles, what would it be like at 30K? I took them up on their offer, and was impressed by the aggressive response.

Anyway, took delivery on the new '08 TCH this evening. All is well so far. Knock wood.

Satisfied before? Absolutely NOT. Satisfied now? You bet (providing the same crap doesn't happen to the replacement)!