Quote:
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Originally Posted by jdenenberg
Wendy,
[...] There's no problem with the option, it's just that Toyota limits our package choices. You can have a third party put in heated seats after you get the car.
JeffD
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Hmmm, are you sure about that last bit? If so, I've just been had by Joe Myers Toyota -- one of our local dealers here in Houston -- once again!
When I ordered my DSM ("old man tan") TCH back in August, I requested leather & heated seats -- but opted out of NAV and sunroof -- as factory options (or what I assumed would be factory options, read below) ... basically, the base "leather" and "convenience" US-based packages.
While most local dealers were giving me the usual "3-6 months" delivery spiel for custom orders, Joe Myers said they could do it w/in a month. "No guarantees, but it shouldn't be a problem" they said. Lo & behold, the car arrived at the shop pretty quickly after a deposit was put down (2-3 weeks)... but when I came to pick up the car, surprise-surprise: no heated seats!
Apparently the region's distributor (GS Toyota, arghhhhh!) had 'mandated' the dealers to sell only a limited set of models due to supply/demand constraints: either base or mostly-loaded. Stated differently: if a customer wanted leather -- w/ or w/o convenience pkg -- the car automatically came with NAV and sunroof as well. They had to literally show me GS Toyota's internal memo re: this "mandate", as I didn't want to believe this BS at first either!!!
Anyways, Joe Myers apparently decided to circumvent this 'limitation' by requesting a base car allocation from GS Toyota and getting the leather/heated seats installed by a 3rd-party [Toyota approved] installer (yet never telling me about this "non-factory" customization, argh!)... The irony is that my order was the first TCH (vs. regular Camry) needing heated seats as well, and -- per their own surprise upon trying to do the install -- the THC seat assemblies turned out to be quite diff't than the regular Camrys: some certain metal rods made it impossible to do their usual dealer-installed heat coil job: the whole seat could possibly catch on fire!
In other words, their attempt at circumventing GS Toyota's allocation limitations fired back at them... and made
me quite miffed for trying to pull a fast one on me as well! Also, I agree with many on this forum: their POI-installed "shar-pei style" leather turned out to be crap...
We ultimately found an "amicable" $$$ resolution in the end and I still bought the car, but I digress:
Per our local Toyota dealer's 3rd-party installer, you can't put in heated seats afterwards on the TCH, only on the regular models.
Has anyone heard otherwise?