Sticky suggestion - TSB - GreenHybrid

mikecism · #1 (**permalink**) 03-12-2008, 10:11 AM

A suggestion to create a sticky with all relevant TSB (Technical Service Bulletins) related to the Camry Hybrid (current generation 2007-2009).

haroldo · #2 (**permalink**) 03-12-2008, 10:17 AM

send PM to admin Pravus Prime

coolshock1 · #3 (**permalink**) 03-12-2008, 10:47 AM

I agree with the sticky. This is an excellent idea.

FastMover · #4 (**permalink**) 03-12-2008, 10:58 AM

Very, Very Excellent. So much so that it should be a sticky for every hybrid on their respective forums. No comments except for expansion of te TSB title to state what it is about.

mikieboyblue · #5 (**permalink**) 03-12-2008, 11:31 AM

There is a thread on TSB (http://www.greenhybrid.com/discuss/f...nt-tsbs-11193/).... I think people started to think about the legality because normally people have to pay to receive this information.

haroldo · #6 (**permalink**) 03-12-2008, 11:44 AM

There is also an ethical issue...if Toyota will fix cars for people who have legitimate issues will others complain about non-existing problems so they'll get the non-problem repaired.
What's to stop someone whose car is perfect from saying "My car makes a noise on the highway" (assuming there is a TSB for this issue) to get a free repair? Toyota ends up wasting money, which goes into higher cost for the next generation car.

mikieboyblue · #7 (**permalink**) 03-12-2008, 11:58 AM

Quote:

Originally Posted by haroldo

There is also an ethical issue...if Toyota will fix cars for people who have legitimate issues will others complain about non-existing problems so they'll get the non-problem repaired.
What's to stop someone whose car is perfect from saying "My car makes a noise on the highway" (assuming there is a TSB for this issue) to get a free repair? Toyota ends up wasting money, which goes into higher cost for the next generation car.

Well, first, that would be silly for someone to do because the chance of causing more issues is high. But, I feel the blame really falls on Toyota. They should not have made crappy parts and done more testing. The only reason why these are no recalls (in the official sense of the word) is because they have not caused harm.

haroldo · #8 (**permalink**) 03-12-2008, 12:14 PM

If a manufacturer were to test every product thoroughly (so that they were sure it would be 100% reliable) and only used the highest quality product, they would come up with a new car every 5 or 10 years and it's probably cost $50,000 for a mid level sedan. I doubt it's practical nor financially prudent to do so (although I imagine high end cars, such as Mercedes, etc. do that).
This is a mass market car and they are spitting them out at a pretty quick pace.
A squeak here or a rattle there is easier to fix in the aftermarket for the handful of people who complain, rather than keep hundreds of thousands of cars in the lab (and off the market) for the period of time it takes to perfect them.

mikecism · #9 (**permalink**) 03-12-2008, 01:03 PM

Quote:

Originally Posted by haroldo

There is also an ethical issue...if Toyota will fix cars for people who have legitimate issues will others complain about non-existing problems so they'll get the non-problem repaired.
What's to stop someone whose car is perfect from saying "My car makes a noise on the highway" (assuming there is a TSB for this issue) to get a free repair? Toyota ends up wasting money, which goes into higher cost for the next generation car.

This a complete red herring. Most people are honest.

TSB to me should be public knowledge to any owner - as long as I have warranty coverage, I should be aware of any TSB.

Hiding this info just breeds ill will.

mikecism · #10 (**permalink**) 03-12-2008, 01:05 PM

Quote:

Originally Posted by mikieboyblue

There is a thread on TSB (http://www.greenhybrid.com/discuss/f...t-tsbs-11193/).... I think people started to think about the legality because normally people have to pay to receive this information.

Who pays, the service dealer? Customers had paid - for the vehicle, warranty, etc. Toyota Corp is not like the RIAA and going to hunt people down on this.

A service desk will not fix something just becuase you have a TSB - they have to validate the issue.

The link is dead...we should have one.