Problem Loading Forums
 

Today I had two instances where the forums would start to load, but then stop loading and lock up on me. I couldn't use any links and reloading the pages caused a blank page to load up with a done note. Each "outage" lasted about half an hour or so.

Both times, the loading bar had a long url that it was loading what looked like an ad url on it when it froze. Since it works sometimes as well, I'm wondering if there's an ad on the forums that's causing this? This has never happened until today AFAIK. Since the ads cycle, I'm wondering if that's what's causing the new occasional problems viewing the site. This could also be that some new ad is triggering the phishing filter or something like that.

I'm running the latest version of IE on Vista.

Re: Problem Loading Forums
 

Interesting ... I had one case of a frozen 'update' but then I've been seeing that with PriusChat more than GreenHybrid. Heck, two days ago, Google was acting strange (must be that keystroke logger.)

What I'll do in the future is note the exact time and my time zone when it happens again. Internet Brands may find something in the logs if they know when.

Bob Wilson

Re: Problem Loading Forums
 

I saw it over the same time period (two or three days ago) on both my Vista and XP machines (IE on both). I thought it was just due to volumes because the "guest" counts were high on both occasions. I even commented on a post about it. I have not seen it over Thursday and today.

Like Bob, I will note times and URL's, including ad space if I see it again. I can also dump the IE cache related to it and send that.

Re: Problem Loading Forums
 

If the problem persists, please let me know and I'll contact my technical contacts at Internet Brands.

Re: Problem Loading Forums
 

It didn't come back. The loads have been very fast since Sunday night both at work and at home. Was anything found?

Re: Problem Loading Forums
 

I experienced similar issues but it seems to have resolved. I thought it was just me but it too happened while at work and home. It didn't matter what time of the day though.

Re: Problem Loading Forums
 

We had some server maintenance and backups performed. That may have been the problem

Re: Problem Loading Forums
 

Yesterday, June 8, the banner ads disappeared but as I was posting a comment, they came back. Today, right now, I see no banner ads.

Is Internet Brands possibly using two servers? Maybe one has the banner ads and the other doesn't?

Oh well, it is happening right now ... no banner ads on my browser. Curious, I went to the Prius forum and there were "top banners" but no side banners. When I clicked on the "Display" button and did a reload, the top banners disappeared. Weird.

05:50 AM CDT June 9 - problem returned. No banner ads at the high level. However, they showed up when I started editing this note.

Bob Wilson

Re: Problem Loading Forums
 

GreenHybrid has always seemed like the most sluggish forum I have visited, and I wanted to assume it was the ads, because they were often the last to appear, but now I'm not so sure...

Using Safari 3 on a Mac, I have the developer functionality enabled. It has some killer analysis. The front index page of the discussion forums yielded 6 seconds to transmit the documents (web page, style sheets), while it takes just under 1 second for scripts (typically ads and google integration) and even less for images. There are also some syntax errors.

For this topic, I noticed that all the GreenHybrid database signatures are taking several seconds each to load (simultaneously, I presume). But one of the signatures really stands out for its 11 second load time, and that is for car 5474 (FastMover's Camry). Again, there are syntactical errors in the page, though the browser works around them.

Re: Problem Loading Forums
 

It takes a good 60-90 seconds to load anything from the Green Hybrid forum. With a 6 mbps connection.

Re: Problem Loading Forums
 

Site is almost unusably slow this morning...page loads are taking 2-3 minutes.

Re: Problem Loading Forums
 

A lot of the double posts are a result of the forum hanging up when loading...

I feel like I'm talking in space

Re: Problem Loading Forums
 

I have experienced it too. The editor screen hangs when posting a reply, and you wait, wait and wait. Then you are not sure if it posted or not.

I have been opening a second window to go see if it actually posted before leaving the editor in the first screen and losing my post. Then I can hit "Submit Reply" again if it did not post the first time.

I have seen it about four times in the last week.

Re: Problem Loading Forums
 

There appears to be no interest in fixing the issues...

Re: Problem Loading Forums
 

Any change now?

Re: Problem Loading Forums
 

Checking. It will take a few days to know for certain.

Regards
RFB

Re: Problem Loading Forums
 

Much better today, load times at 3-5 seconds. Probably wouldn't hurt to keep an eye on it, as it got progressively worse after the maintenance and backups last time.

Thanks!

--Chris

Re: Problem Loading Forums
 

Good. There was a server misconfiguration that has since been fixed.

Re: Problem Loading Forums
 

Solid over the weekend with 3-5 seconds and no failed loads. Posts now seem to operating normally again.

Re: Problem Loading Forums
 

Looking good!

Re: Problem Loading Forums
 

Looked like about a 2 hr. outage this afternoon, ~2:00 PM CDT to ~4:00 PM CDT. Any info? I couldn't bring up "Internet Brands" either.

Bob Wilson

Re: Problem Loading Forums
 

I've had problems with the site since noon...

Not trying to be Mr Grumpy Pants, but this is by far the most unreliable forum as far as things being broken that I've ever used.

Re: Problem Loading Forums
 

If internetbrands.com was down, it must have been maintenance again. Sorry, guys. I wish it was under my control.

Re: Problem Loading Forums
 

Page loads are slowing down again...started around 12 noon CST, it's taking 45-60 sec to load the forums