Recall 02-06 Insight Owners July 2007
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Re: Recall 02-06 Insight Owners July 2007
(g):H:ON"D.A.
AUTOMOBILE DIVISION
AmericanH ondaM otorG o.,I nc.
1919T orranceB lvd.,- P.O. Box2 215
TorranceG, A9 0509-9870
July 2007
Product Update: Check Engine Light Stays On
Dear Civic Hybrid or Insight Owner:
This letter is to notify you of a potential problem with your vehicle and what you should do to resolve it.
What is the problem?
Your vehicle's main computer control module (the ECM) can misinterpret readings from various sensors. If this
happens, the check engine light on the instrument panel may stay on.
What should you do?
Contact any authorized Honda dealer for an appointment to have your vehicle updated. The dealer will update
the software in the ECM. This work will be done free of charge. Please plan to leave your vehicle at the dealer
for half a day to allow them flexibility in scheduling.
California Residents -After doing the update, your dealer will give you a Proof of Correction certificate. Keep
this certificate for your records as proof that the product update was completed. Submit the certificate to the
DMV only if the DMV requests it.
What to do if you feel this notice is in error
Our records show that you are the current owner or lessee of a 2003-05 Civic Hybrid or a 2002-06 Insight
involved in this product update. If this is not the case, or the name/ address information is not correct, please
fill out and return the enclosed, postage-paid Information Change Card. We will then update our records.
If you paid to have your vehicle's catalytic converter(s) replaced sometime in the past, you may be eligible for
reimbursement. Refer to the attached Instructions for Reimbursement for eligibility requirements and the
reimbursement procedure.
If you have questions
If you have questions about this notice, or need help contacting a Honda dealer, please call Honda Automobile
Customer Service at (800) 999-1009.
We apologize for any inconvenience this product update may cause you.
Sincerely,
American Honda Motor Co., Inc.
Honda Automobile Division
.
AUTOMOBILE DIVISION
AmericanH ondaM otorG o.,I nc.
1919T orranceB lvd.,- P.O. Box2 215
TorranceG, A9 0509-9870
July 2007
Product Update: Check Engine Light Stays On
Dear Civic Hybrid or Insight Owner:
This letter is to notify you of a potential problem with your vehicle and what you should do to resolve it.
What is the problem?
Your vehicle's main computer control module (the ECM) can misinterpret readings from various sensors. If this
happens, the check engine light on the instrument panel may stay on.
What should you do?
Contact any authorized Honda dealer for an appointment to have your vehicle updated. The dealer will update
the software in the ECM. This work will be done free of charge. Please plan to leave your vehicle at the dealer
for half a day to allow them flexibility in scheduling.
California Residents -After doing the update, your dealer will give you a Proof of Correction certificate. Keep
this certificate for your records as proof that the product update was completed. Submit the certificate to the
DMV only if the DMV requests it.
What to do if you feel this notice is in error
Our records show that you are the current owner or lessee of a 2003-05 Civic Hybrid or a 2002-06 Insight
involved in this product update. If this is not the case, or the name/ address information is not correct, please
fill out and return the enclosed, postage-paid Information Change Card. We will then update our records.
If you paid to have your vehicle's catalytic converter(s) replaced sometime in the past, you may be eligible for
reimbursement. Refer to the attached Instructions for Reimbursement for eligibility requirements and the
reimbursement procedure.
If you have questions
If you have questions about this notice, or need help contacting a Honda dealer, please call Honda Automobile
Customer Service at (800) 999-1009.
We apologize for any inconvenience this product update may cause you.
Sincerely,
American Honda Motor Co., Inc.
Honda Automobile Division
.
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