HCH II-Specific Discussions Model Years 2006-2011

Honda Dealers Omitting Work Orders

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  #1  
Old 05-06-2007, 01:31 AM
Donald's Avatar
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Location: NWestern New York State
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Thumbs down Honda Dealers Omitting Work Orders

I don't know if it is just my dealer, BUT when I take my HCH II in for warrenty work (Wiper motor, Oxygen Sensor, etc. - I never get a copy of the work order. This is also true of my '07 Fit (problem after having a block heater put in - 3x so far to fix an air bubble in the coolant system) I have asked, and they say they will mail it to me - if the problem is fixed. Compared to my experience with Subarus for 30+ years - the Honda have way more little bugs - no cost to me, but it is my time and often inconvenient. Do other dealers routinely NOT give you a copy of the work orders ?
 
  #2  
Old 05-07-2007, 12:53 PM
ChrisG's Avatar
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Join Date: Mar 2007
Location: So. California
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Default Re: Honda Dealers Omitting Work Orders

Originally Posted by Donald
I don't know if it is just my dealer, BUT when I take my HCH II in for warrenty work (Wiper motor, Oxygen Sensor, etc. - I never get a copy of the work order. This is also true of my '07 Fit (problem after having a block heater put in - 3x so far to fix an air bubble in the coolant system) I have asked, and they say they will mail it to me - if the problem is fixed. Compared to my experience with Subarus for 30+ years - the Honda have way more little bugs - no cost to me, but it is my time and often inconvenient. Do other dealers routinely NOT give you a copy of the work orders ?
I've taken my 2007 Hybrid in twice for warranty work since I bought it in Dec. 2006 and both times they gave me a copy of the work order with my comments on it about what I thought the problem was and I signed the order. When I picked up the car, I got a copy of the work done, things replaced, etc with $0 on it and the statement "warranty" on it. Your dealer is pulling a fast one on you. The dealer is not giving you any proof that he did anything. That's not right.
 
  #3  
Old 05-07-2007, 02:26 PM
livvie's Avatar
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Location: New England
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Default Re: Honda Dealers Omitting Work Orders

yeah, i get a work order on every little thing that they do... so instead of saying Honda in your title... it should be dealer X is ommiting work order.
 
  #4  
Old 05-11-2007, 09:22 AM
tanstaafl14's Avatar
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Join Date: May 2005
Location: Deep in the heart of Florida
Posts: 351
Default Re: Honda Dealers Omitting Work Orders

My dealer prints out a detailed work order every time. You need to find a better place to take your car.
 
  #5  
Old 05-12-2007, 01:25 AM
Donald's Avatar
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Join Date: Nov 2005
Location: NWestern New York State
Posts: 245
Default Re: Honda Dealers Omitting Work Orders

When I take the car in and I pay for an oil change, then I get the work order. When I take it in for warranty work- it's sign here and then later - ypu're all set to go.
 
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