First service visit- HCH II
#1
First service visit- HCH II
Just had the 15% get oil change alert...called the dealer, they said cost would be $110. I asked "just for the oil change (29 dollars) and tire rotation?" They said no that price for the service appointment that includes those. They claim what the book says and what it needs are two different things (ha ha, sounded rehearsed) What exactly should I ask for-- just the oil change, tire rotation, and check fluids and belts? How have you all worded it when you went to the dealer to get the basics? (I am not handy, I don't want anything missed, but don't want to overpay).
#2
Re: First service visit- HCH II
I still have not had my first service yet, but I took care to ask the dealership's service department a few questions right after picking up my new HCH2. They quoted me $58 CND for the 0W20 oil change (about $46 US) which is about right.
I also asked them what else would the first visit entail in terms of additional regular maintenance. They told me to consult the vehicle's owners manual as they would follow that unless the service people recommend otherwise upon each oil change visit.
Over the years, I have serviced my past Hondas mostly at this dealership and I know them to be consistent and honest. I cannot say the same for other dealerships in my City. I sugest you probe other dealerships in your area to determine to level of greed.
Cheers;
MSantos
I also asked them what else would the first visit entail in terms of additional regular maintenance. They told me to consult the vehicle's owners manual as they would follow that unless the service people recommend otherwise upon each oil change visit.
Over the years, I have serviced my past Hondas mostly at this dealership and I know them to be consistent and honest. I cannot say the same for other dealerships in my City. I sugest you probe other dealerships in your area to determine to level of greed.
Cheers;
MSantos
#3
Re: First service visit- HCH II
When the Maintenance Minder shows up there should also be a letter or number indicated.
Since this is your first it should be the Letter A, so if you look in your maint. schedule
it indicates only an oil change but you should also get the tire rotation.
Make sure you ask them to use the 0-20W oil.
Also if you haven't already you can register at the Honda Owner Link, it will have
the maint schedule on line. https://www.ahm-ownerlink.com
Just for reference it cost me $65 US for an oil change / tire rotation
Since this is your first it should be the Letter A, so if you look in your maint. schedule
it indicates only an oil change but you should also get the tire rotation.
Make sure you ask them to use the 0-20W oil.
Also if you haven't already you can register at the Honda Owner Link, it will have
the maint schedule on line. https://www.ahm-ownerlink.com
Just for reference it cost me $65 US for an oil change / tire rotation
Last edited by PCK; 07-17-2006 at 10:09 AM.
#4
Re: First service visit- HCH II
Should they charge extra for checking fluids, filters, belts, etc? That is the only thing I can imagine that makes it cost over $100. I will tell them I just want the oil change and tire rotation and ask it they do the rest after they quote me a price.
#5
Re: First service visit- HCH II
I would say that $110 is too high for just and oil change and tire rotation. Checking the fluids takes all of 5 minutes max. If you bring your own Mobil 1 0W-20, then they will knock off about $20, (which is about what you're going to pay at wal-mart for the oil anyway). Most honda dealers "create" their own maint schedules and recommended service intervals so they can vacuum more cash from our wallets.
#8
Re: First service visit- HCH II
I just got mine done for the first time last week around 9600 miles and it cost $41.20. That is an oil change and they checked all the normal stuff and filled my windshield fluid. I rotated the tires myself so I do not know what they would charge.
They did not try to sell me any b/s and did not tell me to change it again in 3000 miles which most dealers still try to push. They said the car will tell me when to do the next service. I knew that, but it was nice to have them also tell me. I almost trust them a little more after this experience.
They did not try to sell me any b/s and did not tell me to change it again in 3000 miles which most dealers still try to push. They said the car will tell me when to do the next service. I knew that, but it was nice to have them also tell me. I almost trust them a little more after this experience.
#9
Re: First service visit- HCH II
I emailed my dealer service dept to specifically tell me what the $110 covered for my A1 visit. Here was the reply:
IF THE SERVICE MINDER IS SAYING "A 1" THIS MEANS YOU ARE DO FOR A MINOR SERVICE, OIL AND FILTER CHANGE,TIRE ROATATION, CHECK FRONT AND REAR BRAKES, INSPECT FRONT AND REAR SUSPENSION, VISUALLY INSPECT ENGINE,TRANSMISSION AND FUEL SYSTEMS FOR LEAKS, REFILL ALL FLUIDS AND AIR UP TIRES, THIS SERVICE DONE IN THIS PACKAGE IS $80.00 PARTS LABOR AND TAX.
I think I can live with this. The $110 must have been the 7500 mile "routine visit" for Civics.
IF THE SERVICE MINDER IS SAYING "A 1" THIS MEANS YOU ARE DO FOR A MINOR SERVICE, OIL AND FILTER CHANGE,TIRE ROATATION, CHECK FRONT AND REAR BRAKES, INSPECT FRONT AND REAR SUSPENSION, VISUALLY INSPECT ENGINE,TRANSMISSION AND FUEL SYSTEMS FOR LEAKS, REFILL ALL FLUIDS AND AIR UP TIRES, THIS SERVICE DONE IN THIS PACKAGE IS $80.00 PARTS LABOR AND TAX.
I think I can live with this. The $110 must have been the 7500 mile "routine visit" for Civics.
#10
Re: First service visit- HCH II
110 sounds reasonable to me after careful thought. considering the time it would take for me to jack up the car, put jackstands, remove and rotate tires on one side then the other...in 100deg heat....shheeesh......that could take me all day...then crawl under the car, remove all the snaps that hold the air dam in place, break a few in the process, curse/swear, go to dealer to buy more snaps with wife's car, drain oil, change filter, take oil to local recycling facility, spill oil in process.....sheesh.....