2007 Camry Hybrid Navigation Died
#21
Re: 2007 Camry Hybrid Navigation Died
High Tech has repaired the unit, and sending it back my way. With any luck, I will receive it today or tomorrow and throw it back in. I spoke with the tech on the phone, and he said it was a circuit board that burnt up. $475 plus bux 20 for shipping.
#22
Re: 2007 Camry Hybrid Navigation Died
As a final (hopefully) update:
Got the nav unit back, and reinstalled it. It worked fine.
To review, I am baffled why I would be able to find repair facilities that a Toyota dealership did not.
www.hitechserv.com is five stars for the repair, but I would rate their customer service as average, at best. I had to call to get a tracking number. Perhaps I am spoiled with online transactions, but it seems typical to get emailed a tracking number when an item is shipped.
To end, it cost me $500 to get the nav fixed, as opposed to spending $1200 + on an ebay unit, or $4300 for a Toyota dealer to do it.
Got the nav unit back, and reinstalled it. It worked fine.
To review, I am baffled why I would be able to find repair facilities that a Toyota dealership did not.
www.hitechserv.com is five stars for the repair, but I would rate their customer service as average, at best. I had to call to get a tracking number. Perhaps I am spoiled with online transactions, but it seems typical to get emailed a tracking number when an item is shipped.
To end, it cost me $500 to get the nav fixed, as opposed to spending $1200 + on an ebay unit, or $4300 for a Toyota dealer to do it.
#23
Re: 2007 Camry Hybrid Navigation Died
Of that $4300, how much would have been profit for the dealer?
#24
Re: 2007 Camry Hybrid Navigation Died
It does not make sense, especially in this economy, to say it is more worthwhile to make no money, as opposed to $200 for an hour's worth of actual work.
#25
Re: 2007 Camry Hybrid Navigation Died
The dealer took the gamble that he could talk you into spending $4300 for the part, plus another several hundred for labor, of which he would have taken at least $1500 profit. He lost that gamble in your case. I'm sure he wins it, most of the time, when the customers are less well informed. Sure, he could have made $200 or so by helping you to get the unit repaired. But, most of the time, doing so would leave him $1300 less profit. If he wins that gamble more often than one in six, he comes out ahead.
#26
Re: 2007 Camry Hybrid Navigation Died
Did you end up with a fix for this? I have had the same exact problem occur today. I was driving to work and suddenly the screen went black. Once I got to work I shut the car off and restarted. The "Check Hybrid System" and warning light went on. I am taking the vehicle in tomorrow to the dealership.
#27
Re: 2007 Camry Hybrid Navigation Died
Did you end up with a fix for this? I have had the same exact problem occur today. I was driving to work and suddenly the screen went black. Once I got to work I shut the car off and restarted. The "Check Hybrid System" and warning light went on. I am taking the vehicle in tomorrow to the dealership.
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