Re: Ford recalling 2005-2008 FEH for MECS Pump
 

OK, I've waited and waited and still no letter from Ford saying that they have the parts to do people with no light on. Anyone heard anything?

Re: Ford recalling 2005-2008 FEH for MECS Pump
 

I'm an original owner with current address on file but never received a notice. Finally gave up and just went to the dealer directly.

Re: Ford recalling 2005-2008 FEH for MECS Pump
 

I just rolled up to the dealer and gave them my VIN. My car was in and out of the shop by the next morning with no charges. Also got a full inspection and fluid refills as well as firmware update to the steering computer thing.

Re: Ford recalling 2005-2008 FEH for MECS Pump
 

$188 reimbursement check received today for MECS pump, submitted 12/16/14.

Re: Ford recalling 2005-2008 FEH for MECS Pump
 

And....?


Did they replace your pump without it already showing the trouble code?

Re: Ford recalling 2005-2008 FEH for MECS Pump
 

I had already replaced the pump myself. The dealer inspected and verified that the new pump was installed, and Ford corporate reimbursed me for my cost.

The recall doesn't require the original pump to have failed, all original pumps get replaced at no cost to the owner.

Re: Ford recalling 2005-2008 FEH for MECS Pump
 

That's not what they told me! They said they wouldn't replace mine unless it failed and there was a trouble code in the computer...

Is there a Ford Rep on here that can help me get my dealer to replace mine? My daughter drives it to college and I am nervous that she will be the one getting stranded in a snow storm late at night...:(

Re: Ford recalling 2005-2008 FEH for MECS Pump
 

I looked at the recall notice again. If an insufficient quantity of replacement pumps are available at this time then they only replace already failed pumps. Sufficient quantities of pumps are expected by "late 4th quarter 2014". I would go ask the dealer if that is the situation and verify with their parts department that the pump is out of stock.

Another thing you could do is buy the pump yourself, Silver State Ford has it in stock for $170, and have your Ford dealer install it and reimburse you.

Re: Ford recalling 2005-2008 FEH for MECS Pump
 

Yes, same notice, dealer had pumps in December and would not change mine... Bill Brown Ford, Livonia, MI

Re: Ford recalling 2005-2008 FEH for MECS Pump
 

Isn't the whole point of issuing a recall to prevent accident due to faulty, safety related parts? What happens, and happened in my case, is the car will shut down while driving with no warning what soever leaving you coasting along at 70+mph in middle of a 8 lane freeway. If you were to get injured by someone rear ending you I bet that could be a valid lawsuit against a ford sercice center that previously refused to do the service. When I took mine in, they didn't check for fault codes, but said I might have to wait a week or two for the part. They even contacted ford and had the part shipped overnight when I told them my car shut off several times before.

Re: Ford recalling 2005-2008 FEH for MECS Pump
 

I totally agree, obviously I don't want my daughter stranded on a snowy highway, two hours away from home on her way back to college... But Ford does not care!

Re: Ford recalling 2005-2008 FEH for MECS Pump
 

Ugh, I replaced mine myself with a Dorman part from Amazon. Finally got to the dealer today w/recall paper & receipt, and you'd thought I walked in with 3 heads!

Uhhh we don't know what to do with that, the warranty person is off until Mon, we'll make a copy & call you then....

Re: Ford recalling 2005-2008 FEH for MECS Pump
 

So, called to see if local dealer (30 minutes away) had parts and told them I did not have any warning lights. They told me that was ok, they could order one and replace it under the recall. Great, I thought and verified it wasn't a problem that I didn't have any problems at the moment but did have the original MECS pump. No problem, they said.

Arrange for a ride home and commence the hour round trip to drop off the car. Check in goes well at 9 a.m. and they said it should be done early afternoon.

Early afternoon, I get a call for an "upsell" to see if I want to replace my battery and engine filters for $105 total, which they claim to notice as a "courtesy" inspection of all vehicles. I say no thanks but indicate I'll call back in 1 hour if I change my mind. I don't. They also mention on the call that they are "still working" on the recall.

I call at 6:02pm because I haven't heard back from them and the job should clearly be done. Told by salesman that repair shop people promptly leave the building at 6pm and no one can tell me about the car even though the dealership is open for another 2 hours.

Get a call 1st thing next morning that the car is ready for pickup and a second attempt to "upsell" me the filters.

Commence the hour long round trip again.

Arrive to pick up car, as they are pulling it around, the repair representative says, "this is odd, it says no work performed." What?!?

So, they inspected the car, found no warning light on (as I had previously told them both at time of scheduling and at drop off) so they refused to repair the part despite earlier assurances it didn't matter.

Representative (the one helpful person) does some calling and digging. Turns out, they don't even have the part in hand despite telling me "they'd order me a part" when I made the appointment. They just did a visual inspection, confirmed I had the original MECS pump and no warning light and left it at that.

Somehow, that took all day. Ridiculous. Service manager was absolutely no help and just threw his hands up, shrugged his shoulders, and said, "I don't know what happened. Uh, sorry"

So some work missed, schedules rearranged, and a bunch of headaches just to get upsold.

I understand that it's hit or miss to get the MECS replacement without a warning light. That is why I was upfront about it when I called and repeatedly verified that it would not be a problem. All to no avail. So the dealership promised to order me a part, never did, let me show up and drop off a car for a 1/2 day repair knowing they didn't have the part in stock and couldn't do the repair, then never bothered to call me that the car was ready that day and only used the opportunity to try to overcharge me for filters.
Safe to say I'll be avoiding that dealership's service department if at all possible.

Re: Ford recalling 2005-2008 FEH for MECS Pump
 

That's not right. Never go there again.

The part is easily replaced with common tools.
Not much effort and easily done.
You'll spill a pint or two of fluid in the process. That's all. You'll be done in 30 minutes. But then you have to fight for a refund but that may be easier.

The good news is, this part fights OVER HEATING so it's less of an issue in winter. The pump is not needed at all on the highway (or constant speed) and is primary needed in hot, demanding, stop and go traffic.

Re: Ford recalling 2005-2008 FEH for MECS Pump
 

John,

Mine failed at 65mph on the highway in winter (50°F), and it overheated (and shutdown) so quickly that I didn't catch it on the SG even though I was monitoring MeT. Maybe they fail closed so coolant doesn't circulate.

My advice for people needing the MECS pump replaced is don't fight with the dealer. If they won't readily cooperate with the recall, then just pay them full price (parts and labor) to have the pump replaced. Take that receipt, submit it to Ford corporate at the address on the recall notice, and you'll get a full reimbursement. My guess is that Ford doesn't fully compensate the dealers for doing this recall so they don't want to do it.

Re: Ford recalling 2005-2008 FEH for MECS Pump
 

That's a good data point.
But when you understand what's going on, it doesn't necessarily disable the car. It's like a circuit breaker. You can reset and go again. It's a heat sink for the high voltage electronics. While you can't drive without them, by driving "gently" not using or generating many amps I drove for a week without this pump until I had a convienent time to change it. If it occurs and "stalls" your car, turn the key to off then restart. The longer you wait the better but 1-2 minutes is usually enough. Then accelerate slowly, using predominately the gas engine. It also helps to reduce battery use by turning on AC or defrost so you avoid EV mode. Brake gently or if you can, put car into 'N' position before braking so there is no Regen.

I've learned strong Regen (just about every time you brake) is what heats things up most quickly. So yes, braking at highway speeds or accelerating briskly at highway speeds can cause an overheat. Then again, driving gently you can nurse this along indefinitely.

So "getting standed" is very low probability, but I agree a sudden unexpected loss of power could create a dangerous situation.
I drove for 5-6 days and over 100 miles with a disabled MECS pump. It wasn't fun. I had to really baby it around town, but it was doable. I also had a ScanGauge the whole time which guided me when to back off. It may be hard without such a tool.

But you can defiantly "limp home" or avoid towing charges if this happens to you. The whole reason the car stops in the first place is like a circuit breaker. A preponderance of caution to protect itself.

-John

Re: Ford recalling 2005-2008 FEH for MECS Pump
 

I was able to limp home as you described. Then I read the factory shop manual which said (literally) to tap the pump with a hammer to restart it. Once I discovered how easy it was to restart with hammer taps I drove it for another week or more until I could replace the pump myself.

Re: Ford recalling 2005-2008 FEH for MECS Pump
 

This is terrible advice... Why should we take on the cost of replacing a part that has been recalled? That's crap! Just like the previous poster mentioned, my dealer had the part until they didn't find a code then they had no parts... That wasn't the basis of the recall! Faulty part that causes cars to stall on the highway... replace the parts! End of story!

This is just yet another case of terrible Ford customer service!!

Re: Ford recalling 2005-2008 FEH for MECS Pump
 

If you submitted a claim and didn't receive your check, call Ford Customer Relationship Center at 1-800-392-3673. The checks are cut at the local dealership level and calling that number will get it going. After my call, I was informed my check had been issued a few days earlier and my dealer forgot to mail it. I picked it up (had waited 8 weeks). Another poster on Escape-City had the same issue and was told the exact same thing. Interesting "coincidence".

Re: Ford recalling 2005-2008 FEH for MECS Pump
 

Again, Why should we take on the cost of replacing a part that has been recalled? That's crap! Just like the previous poster mentioned, my dealer had the part until they didn't find a code then they had no parts... That wasn't the basis of the recall! Faulty part that causes cars to stall on the highway... replace the parts! End of story!

This is just yet another case of terrible Ford customer service!!

Re: Ford recalling 2005-2008 FEH for MECS Pump
 

I got a post card in the mail today saying that parts are in and I can bring my FEH in to replace the original pump.

Re: Ford recalling 2005-2008 FEH for MECS Pump
 

Mine was replaced PRIOR to the recall notice.

Re: Ford recalling 2005-2008 FEH for MECS Pump
 

I called the local dealership and they said that they have to inspect it first (even though I have a 2007 with the original pump), then they will order the parts, if needed. This means two trips to the dealership.

Does this sound right?

Re: Ford recalling 2005-2008 FEH for MECS Pump
 

Tom, this is partially correct. They do need to make sure it is the first style pump before they will replace it. BUT they should have the parts now to change it if it is the old style pump. I guess they are not all the fasulty style pump.

Re: Ford recalling 2005-2008 FEH for MECS Pump
 

Just as a follow up - I took my 2007 FEH in to have the MECS pump looked at and they indeed had the part in stock and swapped it out for me in one visit. Nice to not have a second visit, but I wish they'd told the truth that the part was stocked and saved me the anxiety of having to figure out the logistics of a possible return visit.

They also measured the battery and tires and gave me a scare :omg: sheet about my tires' tread depth, which is actually fine. I guess they are constantly trying to drum up business.

Re: Ford recalling 2005-2008 FEH for MECS Pump
 

My MECS pump was replaced in November 2013. I was driving to Redwood National Park but had to return home half way.

The part number on my repair invoice is 5M6Z-8C419-A. Do the old part and the new part share the same part number? Without going to the dealer can I be sure that I got the new pump?

Thanks!

Re: Ford recalling 2005-2008 FEH for MECS Pump
 

Go look at the pump, it's below the radiator in front and somewhat toward the drivers side.

If its a long cylindrical unit, say 6-8" long, its the old one. If its much shorter, then its the new one.

Re: Ford recalling 2005-2008 FEH for MECS Pump
 

Thank you. I found the videos on Youtube. Hopefully I will be able to see it without removing the splash shield.

Re: Ford recalling 2005-2008 FEH for MECS Pump
 

I was able to see the pump with a mirror. It's the new one. I called the dealer and gave them my invoice number. I was told they would issue the refund in two days and I wouldn't have to bring my car in.

I still think they over charged for the repair. $476 for labor and $267 for the part. It looks like a one-hour job in the Youtube videos.

Re: Ford recalling 2005-2008 FEH for MECS Pump
 

That is why they are called "Stealerships". ;)

Re: Ford recalling 2005-2008 FEH for MECS Pump
 

$476 sounds like the identical amount that others have reported for labor. Was there any breakdown of that labor charge on your bill or an actual repair time given? Yes, it is certainly excessive for a repair that an amateur can do in one hour.

Re: Ford recalling 2005-2008 FEH for MECS Pump
 

No, there is no breakdown or repair time given.

Re: Ford recalling 2005-2008 FEH for MECS Pump
 

Book labor is 1.3 hours.

Re: Ford recalling 2005-2008 FEH for MECS Pump
 

The time seems reasonable, but how do they get from there to $476?